Welcome to Caravan Beads of Chicago - FAQs

Caravan has been a family owned business since 1994. We are known for our top quality classes and personalized customer service. Stop on in, meet our owner Charlene, and stay a while!

I purchased a Groupons class. What do I need to know?
Remember, you need to call us at 773-248-9555 to register and reserve your seat in the class. Please call at least 2 days in advance to be assured the class still has room for you. We require a 48 hour cancellation notice if you can't make it to the date & time you registered for, otherwise your Groupon will be forfeited. As with all of our classes, if you are more than 15 minutes late you may not be admitted to class or may not receive the full instruction. We like to give all of our students the same attention and it is not fair to your fellow students if you are late. (Also, no alcoholic beverages are allowed) And remember, this class is for ages 12 & up. Happy Beading!

Can I bring my children, grandchildren or guests to class?
Classes are designed for beginning and advanced bead lovers, ages 12 and up. Please do not bring guests or children to class unless you have made a pre-registration for them, they are the correct age and you have paid in full. We do not allow audits.

Can I just show up to class?
Pre-registration is required. Reservations will be held only with payment in full. You can now make a reservation and pay online at www.caravanchicago.com. We will also reserve a class over the phone with a credit card.

I have a coupon. Can I use it for class?
Coupons do not apply to class fees. Our tuition pays our instructors, some of whom travel to get to our store.

What happens if I am running late to class?
Classes start promptly. In fairness to your fellow students and teachers, if you are more than 15 minutes late, you may not be admitted to class and will forfeit your deposit (applies to Groupons as well).

Please allow plenty of time for traffic and parking. Parking is available via meter on the street and also three blocks south in a metered parking lot. Still, it can get tight.

We recommend taking public transportation if you can. We are just steps from the El Brown Line Paulina stop.

What happens if I need to cancel my class registration?

If you need to cancel your reservation, we require 48 hours notice prior to class, otherwise your deposit will be forfeited.  This means, no transferring to another class, no store credit or refunds will be given unless we are notified 48 hours in advance. No exceptions, unless we can fill your spot from a waiting list.

Can I bring refreshments to class?
Absolutely you can bring snacks and sodas. We do not allow alcoholic beverages in class.

Will the store be open after class for shopping?
If you have shopping to do, please allow time before class as the store will be closed for shopping when class gets out.

You will receive a 10% off coupon to use on merchandise after you complete your class. This coupon is good for one month after your class.